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Title: Angemessene Vorkehrungen in Europa nicht nur für das Merkmal " Behinderung"? : Zusammenfassung
Title (other): L'aménagement raisonnable au-delà du handicap en Europe : Résumé
Author: Bribosia, Emmanuelle ; 144002655 | Ririve, Isabelle
Contributer: Europäische Kommission / Generaldirektion Justiz | Europäisches Netz unabhängiger Sachverständiger im Bereich der Nichtdiskriminierung | Migration Policy Group | Human European Consultancy, Utrecht
Publisher: Amt für Amtliche Veröffentlichungen
Year: 2013
ISBN / ISSN / Kat.Nr: 978-92-79-35395-6 | DS-04-14-032-DE-N | 978-92-79-35396-3 | DS-04-14-032-FR-N
Language: de | fr
Ressource: Einzelne Berichte, Studien
Keyword: equal rights lawemploymentserviceEUaffirmative actionreligion
Subject: European Community law in generalSocial problems in generalEqual opportunitiesReligious practicePhysical handicaps
Countries Scheme: Europe. General ResourcesCanadaUSA
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
Title: Barometer zu den Verbrauchermärkten : Damit die Märkte den Verbrauchern dienen ; Ausgabe 2016
Abstract
Das Barometer zu den Verbrauchermärkten 2016 bietet auf der Grundlage von Daten, die im Jahr 2015 erhoben wurden, einen Überblick darüber, wie die Bürgerinnen und Bürger der EU die Leistung wichtiger Waren-und Dienstleistungsmärkte der Verbraucher beurteilen. Das Barometer dient zur Überwachung der Marktperformance und bietet darüber hinaus eine Bewertung der Ausgangslage auf den Verbrauchermärkten in der EU, bevor diese durch die Initiativen der neuen Kommission beeinflusst werden konnten.[Verfasser siehe Copyright]
Table of Contents
1. ZUSAMMENFASSUNG
2. MESSUNG DER LEISTUNGDER VERBRAUCHERMÄRKTE
2.1.Der Marktperformanceindikator: eine bewährte Methodik
2.2. In der Markterhebung 2015 eingeführte Neuerungen
3.BEWERTUNG DER MARKTPERFORMANCE DURCH DIE VERBRAUCHER
3.1. Gesamtergebnisse
3.2.Unterschiede bei der Marktbewertung zwischen den Ländern
3.3. Soziodemografische Unterschiede bei der Marktbewertung
3.4. Bewertung der verschiedenen Marktgruppen
3.4.1. Gesamtbewertung
3.4.2. Ergebnisse pro Marktcluster
3.5. Bewertung der verschiedenen Marktkomponenten
3.5.1. Vergleichbarkeit
3.5.2. Vertrauen
3.5.3. Erwartungen
3.5.4. Auswahl
3.5.5. Schaden
3.1. Beschwerden
3.1.1. Die Ergebnisse der Markterhebung zu „Beschwerden“
3.1.2. Widersprüchliche Daten bei Beschwerden
3.2. Anbieterwechsel
3.3. Marktdurchdringung
3.4. Preise
3.5. Sicherheit
4.ANHÄNGE
4.1. Bezeichnungen der Märkte
4.2. Nationale Ranglisten der Märkte
4.2.1. Belgien
4.2.2. Bulgarien
4.2.3. Tschechische Republik
4.2.4. Dänemark
4.2.5. Deutschland
4.2.6. Estland
4.2.7. Irland
4.2.8. Griechenland
4.2.9. Spanien
4.2.10. Frankreich
4.2.11. Kroatien
4.2.12. Italien
4.2.13. Zypern
4.2.14. Lettland
4.2.15. Litauen
4.2.16. Luxemburg
4.2.17. Ungarn
4.2.18. Malta
4.2.19. Niederlande
4.2.20. Österreich
4.2.21. Polen
4.2.22. Portugal
4.2.23. Rumänien
4.2.24. Slowenien
4.2.25. Slowakei
4.2.26. Finnland
4.2.27. Schweden
4.2.28. Vereinigtes Königreich
4.2.29. Norwegen
4.2.30. Island
4.3. Relative Bedeutung von MPI-Komponenten nach soziodemografischen Faktoren (Durchschnitt aller Märkte in der EU-28
Author (Corp. Body): Europäische Kommission / Generaldirektion Justiz und Verbraucher
Year: 2018
Language: de
Ressource: Einzelne Berichte, Studien
Keyword: evaluationserviceEUcommercemarket researchconsumerconsumer protection
Subject: Trade. Service industryMarkets. Competition
Countries Scheme: Europe. General Resources
Online Ressource: vorübergehend nicht erreichbar!
Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
Title: Behavioural Study on the transparency of online platforms : Final report
Title (other): Behavioural Study on the transparency of online platforms : Executive summary
Abstract
The overall purpose of this Behavioural Study on the Transparency of Online Platforms is to understand the impact of enhanced transparency on consumer trust and behaviour in searching and selecting goods and services on online platforms in three specific areas:Area #1: The general criteria used by platform operators to decide which items are shown to users, in which order, and at what level of saliency, including the disclosure of ownership or contractual relationships that may influence these criteria.Area #2: The identity and the legal status of the contracting parties involved in transactions enabled or facilitated by the platforms (e.g. whether the consumer would be entering a contract with the platform provider or some other retailer or service provider and whether that person is acting as a trader within the meaning of EU consumer law or not).Area #3: The quality controls established by platform operators (or lack thereof) on user review, rating and endorsement systems, e.g. verification of origin and authenticity, incentives linked to entries, screening / censorship, right to rebuttal of affected parties, etc.[Author vide copyright]
Table of Contents
1 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
1.2 POLICY CONTEXT AND REGULATORY FRAMEWORK
1.3 METHODOLOGICAL NOTE
1.4 STRUCTURE OF THIS REPORT
2 SEARCH RESULTS: PRESENTATION AND TRANSPARENCY
2.1 REGULATORY ASPECTS
2.2 CONSUMER PRACTICES AND PREFERENCE
2.3 EXPERIMENT ON THE PRESENTATION AND TRANSPARENCY OF SEARCH RESULTS
3 TRANSPARENCY ABOUT THE IDENTITY OF CONTRACTUAL PARTIES
3.1 REGULATORY ASPECTS
3.2 CONSUMER PRACTICES AND PREFERENCES
3.3 EXPERIMENT ON TRANSPARENCY REGARDING CONTRACTUAL IDENTITY
4 TRANSPARENCY OF CONSUMER REVIEW, RATING, AND ENDORSEMENT SYSTEMS
4.1 REGULATORY ASPECTS
4.2 CONSUMER PRACTICES AND PREFERENCES
4.3 EXPERIMENT ON TRANSPARENCY OF CONSUMER REVIEWS AND RATING
5 CONCLUSIONS AND RECOMMENDATIONS
5.1 OVERVIEW
5.2 POLICY OPTIONS
5.2.1 Transparency of content and presentation features of search results
5.2.2 Transparency about the identity of contractual parties
5.2.3 Transparency of consumer review, rating, and endorsement systems
5.3 TRANSPARENCY BY DESIGN
REFERENCES
ANNEXES
List of figures
List of tables
Author (Corp. Body): Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency
Contributer: Europäische Kommission / Generaldirektion Justiz und Verbraucher
Year: 2018
ISBN / ISSN / Kat.Nr: Specific contract No. 2016 85 04 | Framework contract No. Chafea 2015 CP 01 | 978-92-9200-879-6 | EB-04-18-277-EN-N | 978-92-9200-878-9 | EB-02-18-417-EN-N
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: serviceEUcommerceinternetonline servicequality controllegal basistransparency
consumer protectionsellingeconomic development (on national level)
Subject: Trade. Service industryConsumption. Consumer protection
Countries Scheme: Europe. General Resources
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Title: Beschäftigung in haushaltsnahen Dienstleistungen
Title (other): Employment in Household Services
Abstract
The promotion of employment in household services in the European Union is one measure to increase activity rates. While the current EU employment strategy focuses on the need to achieve and sustain higher rates of economic and employment growth, the policy approach also emphasises the importance of creating good quality jobs. A recent Foundation research project has been examining job creation in household services, looking in particular at the experiences of paid workers in this sector. Household services cover five fields: child care, eldercare, domestic cleaning, home maintenance and catering. The research addresses concerns about the quality of this employment and the working conditions, as well as highlighting the implications for equal opportunities and social inclusion. [European Foundation for the Improvement of Living and Working Conditions]
Author: Cancedda, Alessandra
Publisher: Europäische Stiftung zur Verbesserung der Lebens und Arbeitsbedingungen | European Foundation for the Improvement of Living and Working Conditions
Year: 2001
ISBN / ISSN / Kat.Nr: 92-897-0084-X | 92-897-0085-8 | TJ-37-01-429-..-C
Language: en | de
Ressource: Einzelne Berichte, Studien
Keyword: serviceprivate household
Subject: Jobs and occupations in general
Countries Scheme: Europe. General Resources
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Stiftung zur Verbesserung der Lebens- und Arbeitsbedingungen (http://www.eurofound.ie/)
Title: Beschäftigung, Familie und Gemeinschaftsaktivitäten : Ein neues Gleichgewicht für Männer und Frauen : Österreich
Title (other): Employment, Family and Community activities : A new balance for women and men : Austria
Abstract
A study describing the development, current situation and future prospects of household services in Austria. [European Foundation for the Improvement of Living and Working Conditions]
Author: Haberfellner, R. | Schwarz, T. | Maad, C.
Publisher: Europäische Stiftung zur Verbesserung der Lebens und Arbeitsbedingungen | European Foundation for the Improvement of Living and Working Conditions
Year: 2000
Language: en | de
Ressource: Statistiken | Einzelne Berichte, Studien
Keyword: nursing for the agedequal opportunityservicechild care
Subject: Social securityJobs and occupations in general
Countries Scheme: AUSTRIA
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Stiftung zur Verbesserung der Lebens- und Arbeitsbedingungen (http://www.eurofound.ie/)
Title: Beschäftigung, Familie und Gemeinwesenaktivitäten : Ein Ausgleich der Chancen für Frauen und Männer : Deutschland
Title (other): Employment, Family and Community activities : A new balance for women and men : Germany
Abstract
A study describing the development, current situation and future prospects of household services in Germany. [European Foundation for the Improvement of Living and Working Conditions]
Author: Birkhölzer, K. | Lorenz, G.
Publisher: Europäische Stiftung zur Verbesserung der Lebens und Arbeitsbedingungen | European Foundation for the Improvement of Living and Working Conditions
Year: 2000
Language: en | de
Ressource: Statistiken | Einzelne Berichte, Studien
Keyword: nursing for the agedequal opportunityservicechild care
Subject: Social securityJobs and occupations in general
Countries Scheme: GERMANY
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Stiftung zur Verbesserung der Lebens- und Arbeitsbedingungen (http://www.eurofound.ie/)
Title: Das Barometer zur Lage der Verbraucher : Die Verbraucher im Binnenmarkt ; Ausgabe 2015
Title (other): Arbeitsunterlage der Kommissionsdienststellen : Das Barometer zur Lage der Verbraucher ; Die Verbraucher und der
Binnenmarkt ; Ausgabe 2015
Abstract
Verbraucherbarometer sind ein wichtiges Instrument zur Überwachung der Lage der Verbraucher im Binnenmarkt und enthalten Informationen, die auf nationaler und auf europäischer Ebene in vielfältige Bereiche der Politik einfließen. Sie sind insoweit einzigartig, als sie Trends unter Berücksichtigung aller EU-Mitgliedstaaten (sowie Islands und Norwegens) über einen bestimmten Zeitraum einander gegenüberstellen. Zwei Typen von Barometern sind zu unterscheiden, die jeweils im Abstand von zwei Jahren veröffentlicht werden: Das Verbraucherbarometer beschreibt die Entwicklung wichtiger Verbrauchermärkte und das vorliegende Barometer zur Lage der Verbraucher befasst sich mit der Verbraucherlage in den einzelnen Ländern und erläutert den Stand der Integration des EU-Einzelhandelsmarkts.[Autor siehe Copyright]
Table of Contents
I. ZUSAMMENFASSUNG
1.Methodische Verbesserungen
2.Wesentliche Ergebnisse
II. MESSUNG DER VERBRAUCHERLAGE
III. Lage der Verbraucher auf nationaler und grenzüberschreitender Ebene
1.Wissen und Vertrauen
1.1 Wissen über die Rechte von Verbrauchern und über maßgebliche Rechtsvorschriften
1.2 Vertrauen in Organisationen
1.3 Vertrauen in Rechtsschutzmechanismen
1.4 Vertrauen in die Produktsicherheit
1.5 Vertrauen in Aussagen zum Umweltschutz
2. Einhaltung und Durchsetzung
2.1. Unlautere Geschäftspraktiken
2.2 Sonstige rechtswidrige Handelspraktiken
2.3 Einhaltung des Verbraucherrechts
2.4 Durchsetzung der Vorschriften zum Verbraucherrecht und zur Produktsicherheit
3. Beschwerden und Streitbeilegung
3.1 Beschwerden bei Problemen
3.2 Zufriedenheit mit der Handhabung von Beschwerden
3.3 Indikator „Probleme und Beschwerden“
3.4 Kenntnis, Nutzung und Förderung von Mechanismen zur alternativen Streitbeilegung
3.5 Dauer von Gerichtsverfahren
IV. DIE VERBRAUCHER UND DER BINNENMARKT
1. Der elektronische Handel zwischen Unternehmen und Verbrauchern in der EU
1.1 Online-Einkäufe im Inland und im grenzüberschreitenden Handel
1.2 Online-Verkäufe im Inland und im grenzüberschreitenden Handel
1.3 Online gekaufte/verwendete Produkte
1.4 Volumen des elektronischen Handels zwischenUnternehmen und Verbrauchern
2. Der Kaufprozess im Online-Handel
2.1 Verfahrensweisen und Zeitaufwand für Recherchen bei Online-Einkäufen
2.2 Gründe für die Wahl einer Website/eines Appstore/einer App
2.3 Geräte und Zahlungsmethoden beim Online-Shopping
2.4 Lieferbedingungen
3.Triebkräfte und Hindernisse für den Online-Handel
3.1 Nachfrageseitige Faktoren
3.2. Angebotsseitige Faktoren
4.Probleme und Beschwerden
4.1 Probleme bei Online-Geschäftsvorgängen
4.2. Beschwerden bei Problemen und Zufriedenheit mit der Handhabung von Beschwerden
| 4.3 Bei Europäischen Verbraucherzentren eingegangene Beschwerden im Zusammenhang mit grenzüberschreitenden Online-Einkäufen
4.4 Ergebnisse von Online-Kontrollen auf Einhaltung geltender Vorschriften auf den wichtigsten Verbrauchermärkten
V. Für die Verbraucherlage massgebliche Faktoren und Zusammenhänge
1. Zusammenhang zwischen der Verbraucherlage und wirtschaftlichen Indikatoren, gesellschaftlichen Indikatoren und Governance-Indikatoren
2 Auswirkungen soziodemografischer Faktoren auf die Verbraucherlage
ANHANG I
Länderbezogene Verbraucherstatistiken
ANHANG II
Verbraucherlage-Index
Author (Corp. Body): Europäische Kommission / Generaldirektion Justiz und Verbraucher
Year: 2016
Language: de
Ressource: Einzelne Berichte, Studien
Keyword: evaluationserviceEUcommercemarket researchonline servicelegal usageconsumer
consumer protection
Subject: Trade. Service industryMarkets. CompetitionConsumption. Consumer protection
Countries Scheme: Europe. General Resources
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
Title: Disability law and the duty to reasonable accommodate beyond employment in the EU Member States : Including summaries
in English, French and German
Abstract
Gegenstand dieses Berichts ist die Situation in den 28 EU-Mitgliedstaaten in Bezug auf Pflichten, jenseits des Beschäftigungsbereichs angemessene Vorkehrungen zu treffen. Der Bericht bietet einen Überblick über die in den Gesetzen und Politiken der Mitgliedstaaten enthaltenen Pflichten, angemessene Vorkehrungen in den Bereichen zu treffen, auf die sich der Vorschlag der Europäischen Kommission von 2008 für eine Richtlinie zum Schutz vor Diskriminierung aufgrund einer Behinderung sowie vor Diskriminierung aus einer Reihe anderer Gründe (im Folgenden “Vorschlag von 2008”) erstreckt und die da sind: Sozialschutz, einschließlich Sozialversicherung, Gesundheitsversorgung und Sozialwohnungen; Bildung; Zugang zu und Versorgung mit Gütern und Dienstleistungen, einschließlich Wohnraum. Zweck des Vorschlags ist es, sechs Arten von Diskriminierung – darunter, im Zusammenhang mit Behinderung, auch die ungerechtfertigte Verweigerung angemessener Vorkehrungen – zu verbieten.[Urheber s. Copyright]
Table of Contents
Executive Summary
Résumé
Zusammenfassung
Introduction
1 The international and EU law context
1.1 The UN Convention on the Rights of Persons with Disabilities - an introduction
1.2 The UN Convention on the Rights of Persons with Disabilities and non-discrimination
1.3 The duty to accomodate under the EmploymentEquality Directive
1.4 The prohibition of discrimination and the duty to accomodate beyond employment - the CRPD and the 2008 proposal
...
1.5 Conclusion
2 National legislation relating to disability - an overview
2.1 Constitutional and general principles addressing disability discrimination
...
2.2 Provisions in national constitutions on participation and integration/inclusion adn social welfare/rehabilitation issues
...
2.3 Direct effect of national constitutional provisions
...
2.4 Human rights charters and other statutory instruments seeking to embed rights
...
2.5 Conclusion on constitutional and general principles addressing disability discrimination
3 National legislation prohibiting disability discrimination that falls within the scope of the 2008 proposal
3.1 National non-discrimination law that prohibits disability discrimination in the fields of social protection, including healthcare, education and access to goods and services, including housing
...
4 Legislation on the integration of personsn with disabilities (not covering discrimination) that falls within the scope of the 2008 proposal
...
5. Reasonable accomodation duties in the member states
...
6 Social protection
...
7 Education
...
8 Goods and services
...
9 Conclusion
10 Bibliography
...
Annex I Comparative table
Author: Waddington, Lisa | Broderick, Andrea ; 1098172353 | Poulos, Anne
Contributer: European Network of Legal Experts in Gender Equality and Non Discrimination, Utrecht | Europäische Kommission / Generaldirektion Justiz und Verbraucher
Publisher: Amt für Amtliche Veröffentlichungen, Luxemburg
Year: 2016
ISBN / ISSN / Kat.Nr: 978-92-79-57499-3 | DS-01-16-290-3A-N
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: handicappededucationserviceEUhealth carelegislative provisionsocial insurancehousing space
Subject: European Community law in generalEconomic and social developmentSocial securityPhysical handicaps
Countries Scheme: Europe. General Resources
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Title: Employment developments in childcare services for school-age children
Abstract
Childcare is a topic of much debate in the enlarged EU due to demographic changes and an ageing population. Against this background, the European Foundation for the Improvement of Living and Working Conditions initiated research into the EU childcare sector, focusing on out-of-school care for children of mandatory school age (five to 12 years). The research aims to fuel the current debate on modernising childcare systems across the EU, and to encourage policymakers to review existing childcare information, pinpoint gaps in services and identify support measures to develop childcare jobs.[Author vide Copyright]
Author: Elniff-Larsen, Angela | Dreyling, Melissa | Williams, Jenny
Contributer: European Foundation for the Improvement of Living and Working Conditions
Publisher: Amt für Amtliche Veröffentlichungen | Office for Official Publications
Year: 2006
ISBN / ISSN / Kat.Nr: TJ-76-06-062-EN-C | 92-897-0945-6
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: Labour force participationChild careserviceservice jobschoolchild
Subject: Social policySocial services. Social workLabour market
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Stiftung zur Verbesserung der Lebens- und Arbeitsbedingungen (http://www.eurofound.ie/)
Title: Employment developments in childcare services for school-age children: Cyprus
Abstract
The Foundation is working on sustainable childcare services currently available for school-age children in the 25 Member States of the European Union (EU25). The study aims to support the debate on modernisation of care systems in Europe, to review existing information on childcare services and pinpoint gaps in the level of service in the enlarged EU, and to identify measures at national, regional and local levels to create sustainable childcare services for school-age children. This report, on Cyprus, is one of six in-depth country studies that have been conducted in order to complement the more general review of childcare systems in the EU25. [Author vide Copyright]
Author (Corp. Body): European Foundation for the Improvement of Living and Working Conditions
Year: 2006
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: Labour force participationChild careserviceservice jobschoolchild
Subject: Social policySocial services. Social workLabour market
Countries Scheme: Cyprus
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Stiftung zur Verbesserung der Lebens- und Arbeitsbedingungen(http://www.eurofound.ie/)
Title: Employment developments in childcare services for school-age children: Hungary
Abstract
The Foundation is working on sustainable childcare services currently available for school-age children in the 25 Member States of the European Union (EU25). The study aims to support the debate on modernisation of care systems in Europe, to review existing information on childcare services and pinpoint gaps in the level of service in the enlarged EU, and to identify measures at national, regional and local levels to create sustainable childcare services for school-age children. This report, on Hungary, is one of six in-depth country studies that have been conducted in order to complement the more general review of childcare systems in the EU25. [Author vide Copyright]
Author (Corp. Body): European Foundation for the Improvement of Living and Working Conditions
Year: 2006
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: Labour force participationChild careserviceservice jobschoolchild
Subject: Social services. Social workSocial structure. Social conditions. Social changeLabour market
Countries Scheme: Hungary
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Stiftung zur Verbesserung der Lebens- und Arbeitsbedingungen(http://www.eurofound.ie/)
Title: Employment developments in childcare services for school-age children: Poland
Abstract
The Foundation is working on sustainable childcare services currently available for school-age children in the 25 Member States of the European Union (EU25). The study aims to support the debate on modernisation of care systems in Europe, to review existing information on childcare services and pinpoint gaps in the level of service in the enlarged EU, and to identify measures at national, regional and local levels to create sustainable childcare services for school-age children. This report, on Poland, is one of six in-depth country studies that have been conducted in order to complement the more general review of childcare systems in the EU25. [Author vide Copyright]
Author (Corp. Body): European Foundation for the Improvement of Living and Working Conditions
Year: 2006
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: Labour force participationChild careserviceservice jobschoolchild
Subject: Social policySocial services. Social workLabour market
Countries Scheme: Poland
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Title: Employment developments in childcare services for school-age children: United Kingdom
Abstract
The Foundation is working on sustainable childcare services currently available for school-age children in the 25 Member States of the European Union (EU25). The study aims to support the debate on modernisation of care systems in Europe, to review existing information on childcare services and pinpoint gaps in the level of service in the enlarged EU, and to identify measures at national, regional and local levels to create sustainable childcare services for school-age children. This report, on the United Kingdom, is one of six in-depth country studies that have been conducted in order to complement the more general review of childcare systems in the EU25. [Author vide Copyright]
Author (Corp. Body): European Foundation for the Improvement of Living and Working Conditions
Year: 2006
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: Labour force participationChild careserviceservice jobschoolchild
Subject: Social policySocial services. Social workLabour market
Countries Scheme: United Kingdom
Online Ressource: vorübergehend nicht erreichbar!
Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Stiftung zur Verbesserung der Lebens- und Arbeitsbedingungen(http://www.eurofound.ie/)
Title: National protection beyond the two EU Anti-discrimination Directives Justice : The grounds of religion and belief,
disability, age and sexual orientation beyond employment
Table of Contents
Executive Summary
Introduction
EU Proposal
International context
Structure of the report
I Domestic regulation of discrimination
1.1 Introduction
1.2 States providing protection across the material scope of Council Directive2000/43 in respect of all relevant grounds
1.3 States providing broad (but notcomprehensive) protection fromd iscrimination in relation to all the relevant grounds
1.4 States providing significant protection in relation to all or most of the relevant grounds beyond the material scope of Council Directive 2000/78
1.5 States providing uneven protection in relation to the relevant grounds
1.6 States providing limited protection in relation to the relevant grounds
1.7 Conclusion
II Approaches to “discrimination”
2.1 Introduction
2.2 Definitions of discrimination
2.3 Harassment and freedom of expression
2.4 Reasonable accommodation
2.5 Positive action
III Material and personal scope
3.1 Personal Scope
3.1.1 Liability for Discrimination
3.1.2 Protection from Discrimination
3.1.3 Vicarious/ third party liability
3.2 Material Scope
IV General exceptions
4.1 Introduction
4.2 General justification defences
4.3 An alternative approach: detailed statutory exceptions
4.4 Exceptions concerned with religious autonomy
4.5 Implied exceptions to prohibitions on discrimination
4.6 Concluding remarks on exceptions
V Enforcement
5.1 Introduction
5.2 Effectiveness
5.3 Judicial enforcement: the problem of costs
5.4 Alternative means of enforcement
5.5 Remedies
Conclusion
ANNEX: The state of play across the 33 states
Author: McColgan, Aileen ; 171134397
Contributer: Europäisches Netz unabhängiger Sachverständiger im Bereich der Nichtdiskriminierung | Europäische Kommission / Generaldirektion Justiz | Migration Policy Group | Human European Consultancy, Utrecht
Publisher: Amt für Amtliche Veröffentlichungen
Year: 2013
ISBN / ISSN / Kat.Nr: 978-92-79-33036-0 | DS-02-13-406-EN-N
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: equal rights laweducationserviceEUnation-state
Subject: Social securityEqual opportunitiesReligious practiceEducational needs. Access to education
Countries Scheme: Europe. General ResourcesTurkey
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
Title: Promoting service innovation through cluster initiatives
Title (other): ESIC European Service Innovation Centre discussion paper
Author: Wied, Morten
Contributer: ESIC European Service Innovation Centre
Publisher: Europäische Kommission / Generaldirektion Unternehmen und Industrie
Year: 2015
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: Service industryservice
Subject: Miscellaneous industries
Countries Scheme: Europe. General Resources
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Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://europa.eu/)
Title: Provision of two online consumer surveys as support and evidence base to a Commission study : Identifying the
maincross-border obstacles to the Digital Single Market and where they matter most ; Final report
Title (other): Provision of two online consumer surveys as support and evidence base to a commission study : ''Identifying the main
cross border obstacles to the Digital Single Market and where they matter most'' : Executive Summary
Abstract
The present report was based on data collected within the scope of a wider investigation that feeds into one of the Commission’s top priorities: to create a borderless Digital Single Market (DSM) across Europe. The Commission’s DSM strategy for Europe, announced on May 6, 2015, aims to provide better access to tangible and digital goods and services, to create the right environment for the development and commercial success of digital innovation, and to maximise the growth of the digital economy across the EU28. As support and evidence base, two surveys of online consumers were carried out, looking particularly into their purchase activity for 12 types of tangible goods and offline services (e.g. clothes, travel services), usage of 4 types of online services (e.g. communication services) and access to 8 types of digital content (e.g. e-books). These included a core survey (covering online consumers from all EU28, Norway and Iceland) and a clickstream survey (targeted to online respondents from Belgium and Poland only who had expressed the intention to make at least one immediate online purchase). The main objectives of the study were: 1) to examine the current state of play of cross-border e-commerce in the EU28 and 2) to identify the main drivers and barriers to the proper functioning of a DSM across the EU.[Author vide copyright]
Table of Contents
1 INTRODUCTION
1.1Report structure
1.2 Introduction
1.3 Objectives
1.4 Methodology
1.4.1 Core survey
1.4.2 Clickstream survey
1.5 Markets surveyed and description of socio-demographic categories
1.5.1 Markets surveyed
1.5.2 Socio-demographic categories: definitions2 ONLINE PURCHASE, USAGE AND ACCESS FREQUENCY ACROSS THE EU28
2.1 Tangible goods and offline services
2.2 Online services
2.3 Digital content
3 ORIGIN OF ONLINE PURCHASE AND ACCESS ACTIVITY
3.1 Tangible goods and offline services
3.2 Digital content
3.3 Origin of latest online purchase
3.4 Actual versus claimed cross-border purchase behaviour
3.5 The flow of cross-border online buying and access activity: geo-mapping analysis
4 ONLINE SPENDING
4.1 Tangible goods and offline services
4.1.1 Total spending
4.1.2 Domestic versus cross-border spending
4.1.3 Proportions of total spending on tangible goods and offline services
4.2 Online services
4.3 Digital content
4.3.1 Total spending
4.3.2 Domestic vs. cross-border spending
4.3.3 Proportions of total spending on digital content
4.4 Spending on respondents’ latest online purchase
4.5 The total estimated value of the Digital Single Market
5 LATEST PURCHASE AND ONLINE PURCHASE JOURNEY
5.1 Online and offline purchase behaviour
5.2 Online and offline purchase behaviour
5.3 Time spent on most recent online purchase
5.4 Type of product most recently purchased online
5.5 Website, appstore or app used for latest online purchase
5.5 Payment methods and shopping devices
5.6 Delivery of the product
6 DRIVERS AND BARRIERSTO (CROSS-BORDER) E-COMMERCE
6.1 General drivers of online purchase behaviour
6.2 Perceived barriers to (cross-border) e-commerce
6.2.1 Barriers to buying products online in country of residence
6.2.2 Barriers to buying products online cross-border
6.2.3 Comparison between domestic and cross-border barriers to online purchase behaviour
| 6.3 Barriers and drivers of cross-border purchase behaviour: regression analysis
6.3.1 Drivers of cross-border purchase behaviour inside and outside the EU
6.3.2 Barriers to cross-border purchase behaviour inside and outside the EU
6.3.3 Drivers and barriers of the intensity of cross-border spending –OLS regression
6.4 Consumer rights awareness and traders’ compliance
7 PROBLEMS AND COMPLAINTS
7.1 Problems encountered
7.1.1 Problems encountered per surveyed market
7.1.2 The origin of problems encountered
7.1.3 Type of problem encountered
7.2 Actions taken after encountering a problem
7.3 Satisfaction with complaint handling
8 CASE STUDY: CLICKSTREAM SURVEY IN BELGIUM AND POLAND
8.1 The origin of the online landscape in Belgium and Poland
8.1.1 Definitions and interpretation of clickstream data tables
8.1.2 Clickstream activity on e-commerce websites in Poland and Belgium
8.1.3 Origin of online touchpoints visited in Belgium
8.1.4 Origin of online touchpoints visited in Poland
8.1.5 Origin of online touchpoints: Belgium versus Poland
8.2 Online Activity in Belgium and Poland
8.2.1 Definitions of online activities or user activities
8.2.2 Online Activity (User Activity) on online touchpoints visited in Belgium
8.2.3 Online Activity (User Activity) on online touchpoints visited in Poland
8.2.4 Online Activity (User Activity) on online touchpoints: Belgium versus Poland
8.3 Online purchase behaviour in Belgium and Poland
8.3.1 Scope: Researched products and services
8.3.2 Purchase behaviour for tangible goods and offline services
8.3.3 Usage of online services
| 8.3.4 Access and purchase behaviour for digital content
8.3.5 Perception of domestic and cross-border purchase behaviour
8.3.6 Actual versus claimed cross-border purchases in Belgium and Poland
8.3.7 Drivers for domestic and cross-border online purchases
8.3.8 Search activities before the online purchase
8.3.9 Reasons for choosing a specific website to complete an online purchase
8.3.10 Problems experienced with online purchases
8.3.11 Reasons for not completing online purchases
9 CONCLUSION
10 ANNEX I –EXTENDED SURVEY METHODOLOGY
10.1 Part 1: Core Survey
10.2 Part 2: Clickstream Survey
11 ANNEX II -WEIGHTING
12 ANNEX III –RESPONDENT PROFILE
12.1 Level of urbanisation
12.2 Financial situation
12.3 Frequency of travelling abroad
12.4 Level of education
12.5 Foreign language skills
12.6 Level of internet usage
13 ANNEX IV -DATA CLEANING
14 ANNEX V -TABULATIONS
Author (Corp. Body): Europäische Kommission / Consumers, Health, Agriculture and Food Executive Agency | GfK Belgium
Contributer: Europäische Kommission / Generaldirektion Justiz und Verbraucher
Publisher: Europäische Kommission / Amt für Veröffentlichungen
Year: 2015
ISBN / ISSN / Kat.Nr: 978-92-79-50511-9 | 978-92-79-50605-5 | DS-01-15-607-EN-N | DS-01-15-590-EN-N
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: domestic marketservicedigitalizationelectronic commerceelectronic marketEUcommodity marketinformation technology
innovationonline serviceconsumerconsumer protection
Subject: Trade. Service industryMarkets. CompetitionScience and technology of information
Countries Scheme: Europe. General Resources
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Title: Reasonable accomodation beyond disability in Europe?
Table of Contents
Executive summary
Introduction
I. North America: The origins of the concept of reasonable accommodation
1. United States law
2. Canadian law
II. Council of Europe
1. Religion and belief: the back and forth of the European Court of Human Rights
2. Ethnicity: The Roma as vulnerable group
3. A case-by-case approach
III. European Union
1. A reasonable accommodation duty focused on disability
2. Disability-related "special" characteristics
3. The response of the indirect discrimination device
4. The logic of accommodation is not a new legal phenomenon
IV. Memberstates
1. Religion and belief
1.1 Time off for religious festivals and flexible working hours
1.2 Dietary requirements and slaughtering of animals
1.3 Accommodation of employment or vocational training requirements
1.4 Religious symbols and dress codes
1.5 Other cases
2. Race and ethnic origin
3. Age: Special duties to accommodate young and/or older workers
Conclusion
Bibliography
I. Publications
II. Legislation
III. Case-law
Author: Bribosia, Emmanuelle ; 144002655 | Ririve, Isabelle
Contributer: Europäische Kommission / Generaldirektion Justiz | Europäisches Netz unabhängiger Sachverständiger im Bereich der Nichtdiskriminierung | Migration Policy Group | Human European Consultancy, Utrecht
Publisher: Amt für Amtliche Veröffentlichungen
Year: 2013
ISBN / ISSN / Kat.Nr: 978-92-79-35255-3 | DS-02-14-017-EN-N
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: equal rights lawemploymentserviceEUaffirmative actionreligion
Subject: European Community law in generalSocial problems in generalEqual opportunitiesReligious practicePhysical handicaps
Countries Scheme: Europe. General ResourcesCanadaUSA
Online Ressource: vorübergehend nicht erreichbar!
Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
Title: Screening report Croatia : Chapter 3: Freedom to provide services
Publisher: Europäische Kommission / Generaldirektion Erweiterung
Year: 2006
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: serviceEU expansionCroatia
Subject: European Community external relations and associated countries
Countries Scheme: Croatia
Online Ressource: vorübergehend nicht erreichbar!
Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
Title: Screening report Croatia : Chapter 9: Financial services
Publisher: Europäische Kommission / Generaldirektion Erweiterung
Year: 2006
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: serviceEU expansionfinancial marketCroatia
Subject: European Community external relations and associated countries
Countries Scheme: Croatia
Online Ressource: vorübergehend nicht erreichbar!
Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
Title: Screening report Iceland : Chapter 3 – Right of Establishment and Freedom to Provide Services
Author (Corp. Body): Europäische Kommission
Publisher: Europäische Kommission / Generaldirektion Erweiterung
Year: 2011
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: freedom of profession or tradeserviceEUjoining of the European UnionIcelandfreedom of establishment
Subject: European Community external relationsEconomic and growth policies
Countries Scheme: Iceland
Online Ressource: vorübergehend nicht erreichbar!
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