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Title: Study evaluating the status quo and the legal implications of third party liability for the European security industry
Title (other): Study evaluating the status quo and the legal implications of third party liability for the European Security Industry :
Annex III – Country Reports
Abstract
Third party liability has been identified as an issue that could adversely impact the European security industry. Limitless third party liability for security product and services is believed to have the potential to reduce investments in innovation. In the US, the Safety Act (which is further discussed in Section 3, below) has been enacted to empower the government to provide protection against liability exposure. This development has convinced the EU to examine the legal implications of third party liability of the security industry and possible policy options. To this end, the Commission, DG ENTR, has commissioned this study, which has been carried out by METRO (University of Maastricht), ECTIL, and Hunton & Williams.The main objectives of this study are:To collect, analyze and assess data from various legal sources and actual best practices related to the field of third party liability;To provide a comprehensive overview on the current status of third party liability-related legal implications for security industry, To provide a portfolio of feasible policy options for the Commission to address these implications effectively, taking into account that the findings and their respective easoning will present the potential basis for wideranging policy decisions by the European Commission.Thus, this study focuses on understanding the third party liability exposure of the EU-based Security Industry (SI), analyzes the US Safety Act and its context, and identifies policy options relating to the SI’s liability exposure.[Author vide copyright]
Table of Contents
List of Abbreviations
Executive Summary
1. Introduction and background
2. Definition of security industry and methodology
3. Analysis of comparable EU legislation and related case law and potential analogy - bearing international law treaties
4. Analysis of comparable EU-Member States legislation and related case law
5. Analysis of the US Safety Act and liability system
6. Policy options
7. Conclusions
Chapter 1 Introduction
...
Chapter 2 A definition of the security industry in Europe
...
Chapter 3 Analysis of comparable EU legislation
...
Chapter 4 Analysis of comparable EU-Member States legislation and related case law
...
Chapter 5 Analysis of potential analogy bearing international law treaties on civil aviation, nuclear safety and environmental liability
...
Chapter 6 Analysis of legal practices by industries exposed to analogous risks and by their insurers
...
Chapter 7 The US SAFETY Act
...
Chapter 8Conclusions and policy options
...
List of References
Annex I: Common format for analysis
Annex II: Overview of stakeholder participants
Annex III: Country reports (in separate file)
| Annex III
2 England & Wales
France
Germany
The Netherlands
Poland
Spain
Sweden
Author (Corp. Body): METRO | ECTIL | Hunton & Williams
Contributer: Europäische Kommission / Generaldirektion Unternehmen und Industrie
Year: 2013
ISBN / ISSN / Kat.Nr: Ref. Ares(2013)3320480 | Ref. Ares(2013)3360201
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: service enterpriseEUlegislationliabilityinnovation capacitynuclear energyair trafficpolice
lawjurisdictionsecurityenvironmental protectioninsurance benefitcivil law
Subject: European Community treaties and agreementsCivil liability
Countries Scheme: Europe. General ResourcesUSA
Online Ressource: vorübergehend nicht erreichbar!
Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
Title: Study on consumers’ decision making in insurance services : a behavioural economics perspective ; Final report
Title (other): Study on consumers’ decision making in insurance services : a behavioural economics perspective ; Executive Summary |
Study on consumers’ decision making in insurance services : a behavioural economics perspective ; Annexes to the Final
Report | Study on consumers’ decision making in insurance services : a behavioural economics perspective ; Final report
– Country fiches
Abstract
The study had a threefold objective: Collecting data and evidence, testing a range of remedies to improve consumer decision-making and interest in cross-border offers, and estimating savings consumers could make. The preparatory phase involved the collection of qualitative and quantitative evidence on both demand for and supply of insurance and explored barriers and drivers of cross-border purchases, to support the design of the experimental phase; it consisted of desk-based research, stakeholder interviews, and focus groups. Task 2 involved a consumer survey conducted in conjunction with behavioural experiments, to provide quantitative evidence on consumers’ experiences in the market, the impact of contract features and the presentation of information on consumers’ decision-making, the interplay between contract features and behavioural traits, and consumers’ interest in and barriers to purchasing insurance cross-border. In particular, the experiments tested the effectiveness of remedies to improve consumer decision-making. The survey examined respondents’ behavioural characteristics, experience, and comprehension. Task 3 used the data and evidence collected to estimate potential savings for consumers that better choices may allow for the products studied. The study conclusions and recommendations address a number of general and cross-border insurance issues, such as the provision of information to consumers, the purchasing process, and levels of awareness and understanding.[Author vide copyright]
Table of Contents
ABSTRACT
INTRODUCTION AND RESEARCH OBJECTIVES
1. INTRODUCTION AND RESEARCH OBJECTIVES OF THE STUDY
1.1. Countries covered in the study
1.2. Products covered in the study
METHODOLOGY
2. SUMMARY OF THE RESEARCH METHODS USED TO INFORM THIS STUDY
2.1. Desk-based research
2.2. Stakeholder interviews
2.3. Focus groups
2.4. Online experiment and survey
2.5. Design of the laboratory experiment and survey
2.6. Approach to measuring potential savings consumers could make
EVIDENCE AND FINDINGS
3. FEATURES OF THE NON-LIFE INSURANCE MARKET
3.1. Non-life insurance market data
3.2. Insurers’ practices and distribution channels
3.3. Cross-border selling
4. CONSUMER DECISION-MAKING IN THE NON-LIFE INSURANCE MARKET
4.1. The consumer decision-making framework
4.2. Insights into consumer decision-making from behavioural economics
4.3. Situations in which consumers decide to buy or renew insurance
4.4. Finding and using information when shopping for insurance
4.5. Consumers’ preferred sales channels
4.6. Consumers’ use of insurance post-sale
4.7. Factors potentially leading to problems with consumer decision-making
5. EFFECTIVENESS OF REMEDIES IN HELPING CONSUMERS TO MAKE BETTER DECISIONS
5.1. Remedies that have been proposed or put in place
5.2. Effectiveness of remedies
5.3. Note on the analysis methodology
6. FACTORS THAT LIMIT CROSS-BORDER INSURANCE PURCHASES
6.1. Main factors limiting cross-border insurance purchases
6.2. Interventions to increase cross-border demand
7. POTENTIAL SAVINGS CONSUMERS COULD MAKE
7.1. Assessment of potential premium savings
7.2. Assessment of potentially higher claims pay-outs
7.3. Further assessment of potential savings
CONCLUSIONS AND RECOMMENDATIONS
8. CONCLUSIONS AND RECOMMENDATIONS
8.1. Conclusions
8.2. Policy recommendations
9. BIBLIOGRAPHY
Tables
Figures
| Annexes
INTRODUCTION
ANNEXES RELATING TO TASK 1
1. ANNEX 1: APPROACH TO THE DESK-BASED RESEARCH
1.1. Literature review
1.2. Market data collection
2. ANNEX 2: APPROACH TO THE STAKEHOLDER INTERVIEWS
2.1. Preliminary list of stakeholders
2.2. Preparation ahead of the interviewing process
2.3. Interviews at Member State level
2.4. Interviews with stakeholders at EU level
2.5. Full list of stakeholders interviewed and interview dates
2.6. Stakeholder interview guides
3. ANNEX 3: COUNTRY CASE STUDY GUIDELINES
4. ANNEX 4: APPROACH TO THE FOCUS GROUPS
4.1. Design of the focus group research
4.2. Sampling and recruitment
4.3. Discussion guide
4.4. Focus group recruitment screening questions
ANNEXES RELATING TO TASK 2 – ONLINE COMPONENT
5. ANNEX 5: DESIGN OF THE ONLINE EXPERIMENTAND SURVEY
5.1. Sample sizes
5.2. Components of the experiment and survey
5.3. Structure of the contract choice task
5.4. Treatments
5.5. Incentive structure
5.6. Incorporation of findings from Task 1 and the pilot into the experimental design
6. ANNEX 6: DESIGN OF OFFERS IN THE CONTRACT CHOICE TASK
6.1. Offers home insurance
6.2. Offer motor insurance
6.3. Car rental insurance
6.4. Add-on insurance
7. ANNEX 7: SURVEY AND EXPERIMENT SCRIPT
7.1. Introduction to the Survey
7.2. Socio-demographics (D1)
7.3. Cognitive ability and behavioural characteristics (S3)
7.4. Allocation to products and treatments
7.5. Incentives and introduction to the experiment task
7.6. Choice task
7.7. Comprehension and awareness questions (S4)
7.8. Experience with non-life insurance
7.9. Identifying cross-border oriented consumers
7.10. Questions on interest in and potential obstacles of cross-border insurance purchases
8. ANNEX 8: INCENTIVE STRUCTURE
| 9. ANNEX 9: ONLINE EXPERIMENT SAMPLE SIZE CONSIDERATIONS
9.1. Impact of sample size on representativeness
9.2. Impact of sample size on the precision of estimates
ANNEXES RELATING TO TASK 2 – LABORATORY COMPONENT
10. ANNEX 10: DESIGN OF THE LABORATORY EXPERIMENT AND SURVEY
10.1. Laboratory experiment discussion guide
11. ANNEX 11: LABORATORY EXPERIMENT SAMPLE SIZE CONSIDERATIONS
11.1. Products to be tested in the laboratory environment
11.2. Contextual factors and treatments to be tested
11.3. Rationale for including one product instead of two in the choice task
11.4. Combing the online and laboratory experiment data
11.5. Including further products in the laboratory follow-up questions
FURTHER ANALYSIS, RESULTS AND TECHNICAL INFORMATION
12. ANNEX 12: ASSESSMENT OF POTENTIAL PREMIUMSAVINGS USING SURVEY DATA
13. ANNEX 13: SHARES WHO GAVE EACH AVAILABLE ANSWER TO EACH SURVEY QUESTION
14. ANNEX 14: WEIGHTING FACTORS AND TARGET SHARES FOR GENDER, AGE AND REGION
Author (Corp. Body): London Economics | Ipsos | VVA Europe
Contributer: Europäische Kommission / Generaldirektion Justiz und Verbraucher
Publisher: Europäische Kommission / Amt für Veröffentlichungen
Year: 2017
ISBN / ISSN / Kat.Nr: Specific contract – No 2014 85 08 | Implementing Framework Contract – EAHC/2011/CP/01/LE | 978-92-9200-749-2 | EB-01-17-059-EN-N | 978-92-9200-750-8 | EB-17-01-060-EN-N
Language: en
Ressource: Einzelne Berichte, Studien
Keyword: servicedecision makingEUcross border cooperationconsumerconsumer protectioninsuranceinsurance benefit
Subject: European Community law in generalConsumption. Consumer protectionInsurance. Insurance risks
Countries Scheme: Germany. General ResourcesEurope. General ResourcesSwedenLatviaSlovak Republic
RomaniaItalySpainFranceUnited KingdomLuxembourg
Online Ressource: vorübergehend nicht erreichbar!
Bitte beachten Sie die urheberrechtlichen Bedingungen der Dokumentenbenutzung / Please observe the copyright when accessing the document | Quelle / Source: Europäische Kommission (http://ec.europa.eu/)
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